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AI agents and chatbots

AI Chatbot & Agent Development in India

An assistant that answers customers and does routine work, and hands over to a person when it should. Chat and voice assistants and task agents that use your own content and tools, with limits, logging and human hand-over.

You get

  • 01Assistant trained on your own content
  • 02Tools it may use, with approval for sensitive actions
  • 03Conversation logs and quality checks

About this service

AI agents and chatbots from Coimbatore, India

We build chat and task assistants that answer customers and staff from your own content, use tools you approve, and stop to ask a person when a request is sensitive or unclear.

You get conversation logs, quality checks and clear limits, so you can see what the assistant said and improve it over time.

Who it is for

  • Support teams answering the same questions every day
  • Sales teams that want instant, accurate product answers
  • Businesses that want an assistant inside their app or website

How we work with you

  1. Discover. We learn how you work today and what the service has to fix.
  2. Scope in writing. You get a written scope, estimate and dates before any work starts.
  3. Build with demos. Working software at regular demos, with milestones you can check.
  4. Launch and support. We release it, hand over the documentation and stay on for support if you want it.

Questions

AI agents and chatbots: common questions

  • We ground answers in your own content, test them against real questions and show the source. When it is unsure, it hands over to a person.

  • Yes, through tools you approve, with confirmation steps for anything that changes data or involves money.

  • It depends on the scope: what it should answer, what actions it may take and how it is tested. We agree the price in writing after discovery, before any build begins.

  • We run it against real questions from your business, check each answer against your content, and agree what it must hand over to a person. The test plan is part of the written scope.

Where we work

Based in Coimbatore, working with clients across India and worldwide

Gihonix is a software and AI company in Coimbatore, Tamil Nadu. We work with businesses in Coimbatore, Tamil Nadu, India and remotely with teams abroad, with a written scope, weekly demos and clear handover for every AI agents and chatbots project.

Contact

Let's map your business.

Tell us what slows your business down. We reply within 1 working day with a few questions and, if it's a fit, a call.

Book a consultationor hello@gihonix.com